Von K guarantees its workmanship and materials to be free from all defects for three (3) years from the date your instrument was purchased from Von K or an authorized Von K dealer. This warranty is transferrable during the warranty period. Von K will repair or replace any defective part, and will cover the costs related to the repair or replacement of the defective materials, except for the cost of shipping and handling, which shall be covered by the buyer. This warranty is limited and shall not apply to a) defects resulting from use other than normal instrument use, b) misuse, abuse, accident, alterations or neglect, and/or c) repairs of modification made by anyone other than Von K technicians. To start a warranty service request, contact Von K at firstname.lastname@example.org.
If within fourteen (14) days of your purchase you are not 100% satisfied with your Von K guitar, we will refund the purchase price (minus shipping costs incurred by buyer).